FAQ – Tagged "safety" – ZMI/Reason ONE

safety

Why Is My Battery Pack Swollen and Is It Safe?

Can I charge an iPhone with the ZMI Turbo 45W USB-C PD Adapter?

Prolonging Your Battery Pack's Lifespan

How do I extend the lifespan of the PowerPack 10K?

Why does my power plug heat up while recharging PowerPack?

Q: My power plug (iPhone) gets very hot while charging the PowerPack battery pack. Is this normal? A: The heat generated by the power adapter or power plug is determined mainly by the charging curr...

Do ZMI's USB-C to USB-A cables have the required 56K ohm resistor?

Q: Some USB-C to USB-A cables sold on Amazon were found to be missing this required 56K ohm resistor and bricked customer devices. Are ZMI's cables safe to use? A: All ZMI branded USB-C to USB-A c...

Does the PowerPack 20000 charge the Dell XPS 13?

Q: Is it safe to charge the Dell XPS 13 using the PowerPack 20000? A: The PowerPack should charge your laptop properly. Besides HP, Dell is one of the pickiest vendors in terms of what 3rd party c...

Can the PowerPack 10000 be recharged through a computer port?

Q: The PowerPack isn't charging or holding charge when it's plugged into a computer. Are there any problems with charging through computer? A: Computer USB ports don't work consistently, because th...

Are there any safety concerns with the lithium-ion batteries used in ZMI chargers?

Q: Have there been any safety concerns with the lithium ion battery? Have there been any incidents of unplanned explosion or combustion? A: There have not been any safety concerns or incidents (exp...